Printer Not Printing
Jobs queue up or nothing comes out, often due to queue, driver or connection settings.
Get HelpHaving trouble printing, connecting, scanning, or setting up your printer? Get professional technical assistance to help identify and resolve common printer issues.
Technical assistance • Setup help • Troubleshooting

Installation and first-time configuration.
Wi-Fi, network and offline printers.
Jobs stuck, errors or poor output.
Scanner, driver and app issues.
Common issues
Printer problems can come from setup, connectivity, software, drivers, configuration, or everyday hardware issues. Get assistance identifying the problem and finding the right next step.
Jobs queue up or nothing comes out, often due to queue, driver or connection settings.
Get HelpThe printer shows offline on your computer even though it appears powered on.
Get HelpThe printer drops off the network or will not join your wireless network.
Get HelpDrivers fail to install, stop working after updates, or the printing software errors out.
Get HelpScanning fails to start, the device is not detected, or scans do not reach your computer.
Get HelpA new printer needs to be installed, added to a computer, or configured correctly.
Get Help
Technical assistance
Whether you are setting up a printer, dealing with connectivity problems, or troubleshooting an issue that prevents you from printing, professional technical assistance can help you work through the problem efficiently.
Support services
Help with initial setup and configuration so your printer is ready to use.
Call for HelpAssistance connecting compatible printers to Wi-Fi and networks.
Call for HelpHelp with printer drivers and related software configuration.
Call for HelpAssistance diagnosing common printing problems and error messages.
Call for HelpHelp troubleshooting common scanner and scanning configuration issues.
Call for HelpAssistance reviewing settings and printer configuration.
Call for HelpWhy our support
Straightforward assistance designed to help identify the issue and determine the appropriate solution.
Focus on the actual printer issue rather than unnecessary complexity.
Make it easy for visitors to connect with support directly.
Assistance across common setup, configuration, connectivity, printing, and scanning issues.
How it works
Reach printer support directly by phone to start with your issue.
(855) 719-2844The visitor describes the printer issue, setup problem, or technical difficulty.
Appropriate technical guidance is provided based on the issue.
Where support helps
Printer issues can happen in different environments. Get assistance with common printer setup, connectivity, and troubleshooting situations.




Speak with printer support about your setup, connectivity, printing, or scanning issue.
FAQ
Still unsure whether your issue can be addressed? Call (855) 719-2844 and describe the problem.
Call now to discuss your printer setup, connectivity, printing, scanning, or technical support issue.
Call (855) 719-2844